Looking for answers about BZEN e-bikes? Search for: Contact us You may reach us viaContact formTel. +32 (0) 471 364 831WhatsApp: +32 (0) 471 364 831 Find a service center Need help with your ebike?Check here and find the nearestBZEN service partner Help Centre Looking for answers aboutBZEN e-bikes, guarantee, battery, motor,and other BZEN related topics?Check here BZEN brand and our e-bikes What does BZEN stand for?Is it true that BZEN bikes are handcrafted bicycles made in Europe?Are BZEN bikes Certified? more Manuals & instructions Bike Manual (2022/23)Bike Manual (2020/21)Assembly instructions more Customization & Accessories Can I add a child seat to my BZEN bike?Are BZEN bikes suitable for towing a trailer?Which type of baskets or bags can I add to my BZEN bike? more Battery & e-system How does the motor assist and what is a torque sensor?Up to which speed does the motor assist?How many levels of support are there? more Maintance tips Maintenance Tips more Buying advice What if I don’t have a test ride location near me?Where can I test a BZEN bike?Which is the right frame size for me? more Orders & Payment Which payment methods are accepted?Is it possible to pay with instalments? Can I cancel my order? more Guarantee, Warranty & Repairs What should I do if my BZEN has a technical problem?What will a repair cost me?How long does it take to repair my bike? more Other Services Can I get an insurance for my BZEN Bike?Is it possible to lease a BZEN Bike? more Delivery Where do you deliver?How long will it take to receive my order at home?Can I have my order delivered on a specific day? more Returns & Refunds If I do not like my bike, can I return it?How can I make a claim?How does the claim procedure look like? more Leasing Available Leasing OffersHow does it work? more
