What should I do if my BZEN has a technical problem?

Almost all repairs or standard maintenance can be carried out by any bike shop around the corner, as we only use well-known and reputable brand components. 

You can also contact one of our official service centers as well as our customer support team under via our contact form

If the repair falls under guarantee, BZEN will cover all the costs. 

You can find all our official service centers here: https://support.bzenbikes.com/find-a-service-center